UAE utilising AI to revolutionise working week

A new report published by Freshworks has revealed that 84% of UAE workers are comfortable using software applications enhanced with AI.

Further findings also suggest that 7 out of 10 consider themselves knowledgeable or experts on AI.

Freshworks’ report findings

According to Freshworks, the high degree of AI knowledge and comfort in the UAE has meant that AI-powered tools are now becoming a fundamental enabler of work in the country.

80% of UAE workers are said to be trusting workplace AI software to bring value to work processes.

Most are utilising AI-enabled software in everyday work.

In fact, a considerable proportion of UAE workers (29%) report using software applications enhanced with AI on a daily basis while an impressive 81% are reportedly using it at least once a week.

This utilisation of AI is translating to more efficient and higher quality of work.

“The potential to deliver more”

“It is encouraging to see the UAE’s global leadership in AI maturity,” commented Sandie Overtveld, Senior Vice President – APJ & MEA, Freshworks.

“It is a testament to the efforts of the government and the AI ministry’s push to embrace technology.

“The nation’s workers are clearly skilled in its use and organisations must now ensure they invest in empowering them with AI-enabled tools.

“This will not only yield further productivity and quality gains, but will no doubt be critical in attracting and retaining top talent,” added Overtveld.

“Ultimately, the ongoing enhancement of business with the aid of AI has the potential to deliver more fulfilling work, while also advancing the government’s strategy for building a knowledge-driven economy.”

To continue guiding the AI investments of UAE companies, the Freshworks report offers vital insights into how UAE workers actually utilise these tools.