The Comforting Fiction That Undercuts Your CX Efforts
Chances are that your organization is lying to itself about the quality of the customer experience (CX) it provides. But
Continue readingChances are that your organization is lying to itself about the quality of the customer experience (CX) it provides. But
Continue readingThe US has charged a suspect they claim is a Belarusian-Ukrainian cybercriminal whose offenses date back to 2011. Maksim Silnikau,
Continue readingAs generative AI becomes more popular, organizations must consider how to deploy it ethically. But what does the ethical deployment
Continue readingIn episode 11 of The AI Fix, OpenAI battles a Shakespearean lawyer, Graham sings an uncanny bluegrass acrostic, Google drops
Continue readingThe AI race is showing no signs of slowing down. The demand for cutting-edge technology has never been higher, driving
Continue readingAn embedded system is a combination of computer hardware and software designed for a specific function. Embedded systems might also
Continue readingAustralian gold mining firm Evolution Mining recently reported a ransomware attack on its IT systems, identified on August 8, 2024.
Continue readingThe Open Model Initiative (OMI) has joined orgs under the Linux Foundation’s umbrella as it continues to push open standards
Continue readingThe world’s first post-quantum cryptography standards have been formalized by the US National Institute of Standards & Technology (NIST). The
Continue readingThe Dispossessor ransomware group is the latest to enter the cybercrime graveyard with the Feds proudly laying claim to the
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